for such poor quality service? We are hitting some dead ends with our doctors this week. Please pray for God to break down these hurdles for us. For several weeks, we have been having problems getting calls returned in a timely manner from our PCP. Even when Jason had an allergic reaction to his medication a few weeks ago, they called and left a message for us cancelling his doctor's appointment (with no explanation) and would not return our phone calls after that! They have also quit listening when we talk to them about our situation.
Case in point: We needed paperwork completed for Jason's work and it was due back by Oct 25th. It was not completed by the deadline, and when they finally did complete it and return it to Jason's work, they did not complete it correctly. We had discussed Jason's limitations with his doctor and told him that if Jason returned to work at this point, he could not complete two of his "essential job functions" because his pain was still too bad. Today we found out that the doctor sent paperwork to Jason's work saying that he could return *now* with *NO RESTRICTIONS*!! So, based on this information, his work has stated that he has until November 7th to return to work *full duty* or forfeit his job. Of course we had to find out this information on a Friday afternoon when it is difficult to get anything done!!!
Jason's PCP was supposed to send him to a pain management specialist a month ago. They were supposed to call us yesterday with the name of the doctor and an appointment time. Of course they did not call. Today, we call them. . . the person who handles that is not in the office today and they will have to call us back on Monday :-0 I wish I could be paid so much to do so little. . .
Also, we have heard about a wonderful diagnostic center down in Temple, Texas. We are interested in visiting this clinic to see if they can shed any light on Jason's condition. However, in spite of spending hours on the phone, we cannot get a definitive answer regarding whether or not our insurance will cover a visit to this center. We have contacted the center, and they will talk to our insurance company and get an answer to us--BUT, it will take 2 WEEKS :-0 This is very discouraging because we know that we cannot afford to go down there unless our insurance will pay for it.
We are praying that the Lord will move in these situations and make it possible for us to get some clear answers.
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2 comments:
I'm pickychik1979 from Momys. I dont know if I can be of any help but we live in Temple.
Thank you! If/when we head down that way, I'll try to contact you. Right now, we're not even sure this would be covered by our insurance, so it may be a few weeks before we know anything for sure.
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